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STARLIT TASMANIA

Privacy Policy
Effective Date: 21 Mar 2026
Business Name: Starlit Tasmania


1. Introduction

At Starlit Tasmania Stargazing, we care about your privacy just as much as we care about creating memorable experiences under the stars. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, make a booking, or get in touch with us.
We handle your information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

2. What Information We Collect

When you interact with us, we may collect personal information such as your name, email address, phone number, and booking details (including tour date, number of guests, and any special requests).
If you make a payment, your details are processed securely by our payment provider, and we do not store your full credit card information.
We may also collect general website usage data such as your IP address, browser type, and pages visited to help us improve our website and services.

3. How We Collect Your Information

We collect your information when you make a booking, contact us via email or social media, subscribe to updates, or browse our website.
Like most websites, we also use cookies and similar technologies to understand how visitors use our site and to improve your browsing experience.

4. How We Use Your Information

We use your information to manage your booking, communicate important updates (such as weather-related changes to your stargazing experience), and provide customer support.
We may also use your information to improve our services, personalise your experience, and send occasional marketing updates if you have chosen to receive them. You can opt out of marketing at any time.

5. Google Analytics and Website Tracking

We use tools such as Google Analytics to better understand how visitors use our website. Google Analytics collects information such as how you arrived at our site, the pages you visit, and how long you spend on them.
This data is generally anonymous and helps us improve our website and user experience. Google may store this information on servers outside of Australia.
You can choose to disable cookies through your browser settings if you prefer not to be tracked in this way.

6. Sharing Your Information

To deliver our services smoothly, we may share your information with trusted third parties such as booking platforms (e.g. Bókun or similar systems), payment processors, website hosting providers, and email or marketing platforms.
We only share the information necessary for these services to function and do not sell or rent your personal information to anyone.

7. International Guests and Data Transfers

As we welcome guests from around the world, your personal information may sometimes be stored or processed by third-party providers located outside Australia.
By using our services, you acknowledge that your information may be transferred overseas. We take reasonable steps to ensure that any international providers we work with handle your data securely and in line with privacy standards.

8. Keeping Your Information Safe

We take reasonable steps to protect your personal information from misuse, loss, or unauthorised access. While we do our best to keep your data secure, no online system can guarantee complete security.

9. Accessing or Updating Your Information

You’re always welcome to request access to the personal information we hold about you, or ask us to update it if something has changed. Just reach out using the contact details below.

10. Marketing Communications

If you’ve opted in to receive updates from us, we may occasionally send you news, offers, or special experiences. You can unsubscribe at any time by clicking the link in the email or contacting us directly.

11. Third-Party Links

Our website may include links to other websites. Please note that we’re not responsible for the privacy practices of those external sites.

12. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our services or legal requirements. The latest version will always be available on our website.

13. Contact Us

If you have any questions about this Privacy Policy or how we handle your information, feel free to get in touch:
Email: hello@starlittasmania.com.au
Business Name: Starlit Tasmania